INTEGRATION
AI receptionist for FieldEdge users
FieldEdge is a popular field-service management platform for HVAC, plumbing, and electrical contractors — strong on dispatch, service agreements, and QuickBooks-tight invoicing. Like every FSM, what it doesn't solve is the inbound phone call: when both lines ring or it's after hours, calls go to voicemail. NeverMissAI handles the phone today via Google Calendar booking + an SMS summary to the owner, and native two-way sync is on our Q3 2026 roadmap — and we'll build the connector free for the first 20 shops that commit to a 6-month Pro or Business plan today.
Get Started For Free →Why NeverMissAI for FieldEdge
What ships today: SMS + Google Calendar
After every call: a text to your phone with the caller number, an AI summary of what they wanted, the recording link, and transcript. Connect Google Calendar and the appointment is booked with full context. Most FieldEdge shops bridge the calendar to FieldEdge via existing Google Calendar sync (Zapier, Make) until our native connector ships.
What's on the Q3 2026 roadmap: native FieldEdge sync
Two-way FieldEdge API integration — read live tech availability, write appointments to the right tech, create or update customer records, and push call transcripts to the customer file. We'll build the connector free for the first 20 FieldEdge shops that commit to a 6-month Pro or Business plan today.
Trade-tuned for FieldEdge's contractor base
FieldEdge's users are mostly HVAC, plumbing, and electrical shops. NeverMissAI ships pre-tuned for all of them — vertical-specific intake, emergency triage, and dispatch-aware questions. The trade tuning is the part that's hardest to replicate and matters most on the actual call.
Sample call — what the AI handles
Caller: My AC stopped cooling and it's 98 degrees out.
AI: Let's get you help fast. Is the unit running at all — fan spinning, any air moving — or completely dead?
Caller: Fan runs but it's blowing warm.
AI: Got it — cooling failure, not a total outage. Address and callback number?
Caller: 23 Sunset Road, 555-0166.
AI: Booked the first afternoon window and texting the owner your details now — warm-air-only AC at 23 Sunset Road. They'll log you in FieldEdge and assign a tech.
How it works
Pay via Stripe in 60 seconds. Starter $97, Pro $297, Business $497 per month. Cancel anytime, no setup fees.
Your business name, hours, services, FAQs, transfer rules. We pre-load the FieldEdge vocabulary so the AI sounds like it works in your trade from minute one.
We provision a Twilio number and link it to your AI assistant. Forward your business line (or port it) and the AI handles every call after that.
Frequently asked questions
Is the FieldEdge integration shipping today?
What do I get on day one?
Will it respect my dispatch zones and tech schedules once native?
How does this compare to FieldEdge's own answering options?
When can I lock in the free build?
Get your phones answered 24/7
Set up your AI receptionist in about 5 minutes — keep your number, first 60 minutes free, $0 due today, cancel anytime.
Get Started For Free →