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AI receptionist for Dentrix practices

Updated July 8, 2026 · SwiftAppLab · By the team behind NeverMissAI

Dentrix is the dominant practice-management platform in US dentistry, especially for established and multi-provider practices. It runs the clinical and billing side well — but the new-patient call that comes in while the front desk is checking someone out still goes to voicemail, and new patients who hit voicemail usually call the next office. NeverMissAI answers 24/7, runs the new-patient intake, books the consultation into Google Calendar, and delivers an SMS + email summary today. Native Dentrix scheduling sync is on our Q3 2026 roadmap, with a HIPAA BAA for protected health information.

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TodayGCal + SMS + email
Q3 2026Dentrix sync
New-patient24/7 intake
HIPAA BAAAvailable

Why NeverMissAI for Dentrix

What ships today: the new-patient call, answered and captured

Every new-patient call gets the full intake — reason for visit, insurance, urgency, contact details — the consultation booked into Google Calendar, and a clean SMS + email summary with the recording sent to the front desk. Your team logs it into Dentrix in under a minute instead of playing voicemail tag with a new patient who's already shopping.

What's on the Q3 2026 roadmap: native Dentrix sync

Two-way sync that writes appointments and new-patient records directly into Dentrix. Free connector build for the first 20 Dentrix practices that commit to a 6-month Pro or Business plan today. Until then, most practices bridge via Google Calendar sync.

HIPAA-handled from day one

New-patient intake is PHI. We work under a signed BAA and handle recordings, transcripts, and summaries accordingly — details on the HIPAA feature page.

Sample call — what the AI handles

Caller: Hi, do you take new patients? My old dentist retired.

AI: We do, and welcome — we'd be glad to see you. Is this for a routine cleaning and exam, or is something bothering you?

Caller: Just a cleaning, it's been a while.

AI: No problem at all. Do you have dental insurance you'd like us to verify, or self-pay?

Caller: Cigna, I think.

AI: Great — I'm booking your new-patient cleaning and exam and noting Cigna. The office gets my summary by text and email so they can set you up in Dentrix and verify your plan before your visit.

How it works

1
Subscribe

Pay via Stripe in 60 seconds. Starter $97, Pro $297, Business $497 per month. Cancel anytime, no setup fees.

2
Fill the 5-minute onboarding

Your business name, hours, services, FAQs, transfer rules. We pre-load the Dentrix vocabulary so the AI sounds like it works in your trade from minute one.

3
Go live in minutes

We provision a Twilio number and link it to your AI assistant. Forward your business line (or port it) and the AI handles every call after that.

Frequently asked questions

Is the Dentrix integration shipping today?
No. Today: Google Calendar booking + SMS/email new-patient summary. Native Dentrix scheduling sync is on our Q3 2026 roadmap. First 20 committed Dentrix practices get the connector built free.
Is it HIPAA compliant?
Yes — we operate under a signed BAA and handle protected health information accordingly. The HIPAA feature page covers exactly how recordings, transcripts, and summaries are handled.
What does the front desk receive after a new-patient call?
An SMS and email summary: reason for visit, urgency, insurance carrier, contact details, and the recording + transcript — enough to log the patient in Dentrix and verify benefits fast.
Can it handle emergencies and after-hours calls?
Yes — it triages dental urgency (severe pain, swelling, trauma) and books or escalates accordingly, 24/7. See the emergency & after-hours and dental new-patient intake pages.
Why not just use Dentrix's own scheduling?
Dentrix schedules — it doesn't answer the phone. NeverMissAI is the 24/7 front desk that picks up, runs the new-patient intake, and books, then (once native sync ships) writes it into Dentrix for you.

Get your phones answered 24/7

Set up your AI receptionist in about 5 minutes — keep your number, first 60 minutes free, $0 due today, cancel anytime.

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