AI AUTOMATION ยท TOWING & ROADSIDE
ai automation for towing and roadside assistance companies
In towing, the job goes to whoever picks up first. A stranded driver with a dead battery on the shoulder isn't leaving a voicemail. They're calling the next three companies on the list until someone answers. We build AI agents that answer every call in seconds, day or night, get the vehicle's location and situation, quote the hookup and mileage, and text your dispatcher or driver the job before the caller can hang up and try the shop down the road. Same agents follow up on motor-club paperwork, chase POs, and confirm pickups, so your people drive trucks instead of chasing the phone.
Where towing and roadside businesses leak revenue
| Where it leaks | What it costs | The AI fix |
|---|---|---|
| Missed calls during a tow or under a truck | $3,200/mo | AI answers every line while your driver is winching or driving, gets location and vehicle details, and texts the job to dispatch instantly. |
| After-hours and overnight breakdowns | $2,600/mo | The AI works the 11pm-to-6am shift, books the call, and only wakes a driver when the job is real and worth rolling on. |
| Slow callbacks losing the job to a faster competitor | $1,900/mo | AI responds in seconds and confirms ETA on the spot, so the stranded driver stops dialing the next number. |
| Motor-club and PO paperwork done by hand | $1,100/mo | AI drafts and files digital dispatch and club paperwork, flags missing POs, and chases approvals so jobs actually get paid. |
| No follow-up on quotes for heavy tows and recoveries | $900/mo | AI follows up by text on quoted recoveries and impound releases until the customer books or says no. |
| Revenue slipping every month | โ $9,700/mo | One coordinated AI layer, built and run for you. |
These are illustrative estimates, not a quoted promise. The free audit uses your real numbers.
What we'd automate for towing and roadside assistance companies
Answer and dispatch every call, 24/7
An AI voice agent picks up every inbound call, asks for the vehicle location, type, and what's wrong, and decides if it's a tow, a lockout, a jump, or a fuel drop. It texts the structured job straight to your on-call driver or dispatch board, so the truck rolls without anyone playing phone tag at 2am.
Quote hookups, mileage, and recoveries on the spot
The agent quotes your standard hookup fee plus per-mile and after-hours rates from your own pricing, right on the call. For heavy tows, winch-outs, and recoveries it captures the details and routes them to you for a custom number, so price shoppers get an answer instead of dialing the next company.
Handle motor-club and PO paperwork
For AAA, Agero, Honk, and direct accounts, the AI logs the job, drafts the digital dispatch, and flags any call missing a PO or authorization before your driver leaves. It chases approvals and matches completed jobs to invoices so club work actually gets paid on time.
Follow up so jobs and impounds close
When someone calls about a quoted recovery, a vehicle in your impound lot, or a release, the AI follows up by text until they book a time or pay the storage. No more quoted tows that quietly disappear because nobody called back.
What this looks like in practice
Here is the shape of it: a two-truck operator gets a call at 1am from a driver stuck on the interstate with a blown tire. Both trucks are already on jobs, so the call would normally ring out. Instead, the AI answers, gets the mile marker and vehicle, quotes the hookup plus after-hours mileage, and texts the job to the operator's phone with location and price attached. He clears his current tow, rolls straight to it, and keeps a job that would have gone to the next number on the driver's screen. Nobody is named here, and no specific result is promised.
How it works
We look at how you handle calls, quotes, bookings, reviews, and follow-ups, and find the one area leaking the most revenue right now.
You get a custom quote before you pay a cent: a one-time setup & build fee plus a monthly subscription that runs and tunes it. Month-to-month, cancel anytime.
Done-for-you. We build the workflow for your tools and your voice, integrate your CRM/calendar, and test it on real scenarios before it goes live.
We host, monitor, and tune the automation from real conversation data โ and add more workflows as you grow.
Frequently asked questions
How much does this cost?
Will the AI sound like a person to a stranded driver?
Can it actually dispatch to my drivers?
Does it work with AAA, Agero, Honk, and my direct accounts?
How long until it's running?
Get your custom quote
Tell us how your towing operation runs today, how calls come in, who dispatches, and which motor clubs you work, and we'll map exactly where you're losing jobs. You'll get a free 30-minute audit and a fixed quote within a few hours. No price guessed on the spot, no pressure.
Get a custom quote →