Agency Terms of Service

Effective May 31, 2026 · For SwiftAppLab's app development & AI automation services. (Using NeverMissAI? See the NeverMissAI Terms.)

1. Services

SwiftAppLab provides software development and AI automation services — including iOS, Android, cross-platform, and web application development, backend and deployment work, and the design and integration of AI automations. The specific scope of any engagement is defined by the package or plan you select and any written statement of work or task board agreed between us.

2. Engagement Types

• One-time packages (e.g., MVP builds): a fixed-scope engagement billed as a one-time payment.
• Monthly subscription plans (async build/scale lanes, AI automation retainers): recurring monthly engagements delivered through an ongoing request queue.

3. Payment

Fees are due in advance as stated at checkout. We begin or continue work once payment is received and cleared. All fees are in U.S. dollars and exclusive of any applicable taxes, which are your responsibility. Payments are processed by our payment processor (Stripe); you authorize the charges presented at checkout.

4. Subscriptions — Billing, Pause & Cancellation

Monthly subscription plans bill automatically each cycle until paused or cancelled. You may pause or cancel your subscription at any time; the change takes effect at the end of the then-current billing cycle. Pausing suspends both work and billing until you resume. We do not provide pro-rated refunds for partial cycles already begun (see Section 5). There is no long-term contract or lock-in.

5. Refunds & Cancellation

Because our work is custom and labor-based, fees for work already performed are non-refundable. For one-time packages, if you cancel before work has begun, we will refund amounts paid for work not yet started. For subscriptions, cancellation stops future billing but does not refund the current cycle once work in that cycle has commenced. If you believe a charge is in error, contact us first (Section 12) and we will work in good faith to resolve it.

6. Scope, Deliverables & Acceptance

Deliverables are defined by the agreed scope. We deliver work in iterations through the agreed channels (e.g., task board, Slack, Loom). You are responsible for reviewing deliverables promptly. Work not flagged within a reasonable review period is deemed accepted. Requests outside the agreed scope may require a new package, an additional active lane, or a revised estimate.

7. Client Responsibilities

• Provide timely access, content, credentials, and decisions needed to perform the work.
• Ensure you have the rights to any materials you provide to us.
• Maintain your own accounts with third-party platforms (e.g., Apple, Google, cloud and AI providers) and pay their fees directly.

8. Intellectual Property

Upon full payment for the applicable work, we assign to you all right, title, and interest in the custom deliverables created specifically for you, excluding any pre-existing tools, libraries, or general know-how, which we retain and may license to you on a non-exclusive basis as needed to use the deliverables. Until full payment is received, all deliverables remain our property.

9. Confidentiality

Each party will protect the other's non-public information disclosed in connection with the engagement and use it only to perform under these Terms. This does not apply to information that is public, independently developed, or required to be disclosed by law.

10. Warranties & Disclaimers

We will perform the services in a professional and workmanlike manner. Except as expressly stated, the services and deliverables are provided "as is" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that software will be uninterrupted or error-free.

11. Limitation of Liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or lost profits or revenue. Our total aggregate liability arising out of or relating to the services will not exceed the amount you paid to us for the specific engagement giving rise to the claim in the three (3) months preceding the event.

12. Disputes & Chargebacks

If you have any concern about a charge or the services, contact us first at hello@swiftapplab.com so we can resolve it. Filing a payment dispute or chargeback without first contacting us is a breach of these Terms. You agree that our records of your acceptance of these Terms and of work performed may be submitted as evidence in any payment dispute.

13. Termination

Either party may terminate an engagement for material breach not cured within 10 days of written notice. You may cancel subscriptions as described in Section 4. Upon termination, you remain responsible for fees for work performed through the effective date.

14. Governing Law

These Terms are governed by the laws of the State of Texas, USA, without regard to its conflict-of-laws rules. The exclusive venue for any dispute not resolved informally is the state or federal courts located in Texas.

15. Changes to These Terms

We may update these Terms from time to time. The version in effect at the time of your purchase governs that purchase. Material changes will be reflected by updating the "Effective" date above.

16. Contact

SwiftAppLab LLC — hello@swiftapplab.com. For project-specific questions, you can also reach the founder directly at nikolai@swiftapplab.com.